Contact Us

Contact Us

We’re here to help — for you and your pet 🐾

If you have any questions about your order, our products, or anything else, please don’t hesitate to reach out. Our support team is always happy to assist you.

Customer Support

pick Star International Trading Limited
📧 Email: maisonkairon@outlook.com
phone: 8618566735648
Address: 148 Electric Road, North Point, Hong Kong
(We typically respond within 24–48 hours)

Order Inquiries

For questions regarding your order status, shipping, or tracking, please include your order number in your message so we can assist you faster.

Business & Partnerships

For collaborations, wholesale inquiries, or partnership opportunities, please contact:
pick Star International Trading Limited
📧 maisonkairon@outlook.com
phone:8618566735648
Address: Room 2502C, 25th Floor, No.148 Electric Road, North Point, Hong Kong

Frequently Asked Questions

Before reaching out, you may find answers in our FAQ page, where we cover common topics such as shipping times, returns, and product details.

Our Commitment

We value every customer and aim to provide a smooth and enjoyable shopping experience. Your satisfaction is very important to us — and so is your pet’s happiness.